Using the Geek Squad Harmful to Your Computer
"But my own experience and that of many others who have shared their pain on many Internet sites is that the youthful Geek Squad agents have nice personalities but lack technical competence. The result is that when customers expose their prized computers to their agents, because they need technical help, they put themselves at risk."
I personally think the reason why this happened mainly is at fault by the person. This cannot be attriubted to everyone that works at the Geek Squad, without a more consistent reports of this happening with other geek squad agents, then this can be said that there agents are not compentent.
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